Hudson Valley Credit Union is currently recruiting for the position of Member Support Services Supervisor. The sucessful candidate will supervise the day-to-day functions of assigned teams to ensure the following: member satisfaction, profitability, security, compliance with Federal, State, etc. regulations and Credit Union policies and procedures. They will hire, coach and develop staff, as well as lead and participate on teams to implement changes that support Credit Union initiatives.

• Ensures open communication within the team using all forms of contact and conducts regular meetings to disseminate and acquire input to/from staff.
  
• Measures team and individual performance, acknowledges accomplishments, provides coaching and development and takes appropriate action to hold individuals accountable. Contributes to interviewing and hiring process, as needed.
  
• Monitor team tasks to ensure work is accomplished within expected timeframes while adhering to compliance requirements, quality of work expectations and established goals.
  
• Ensure prompt resolution of member issues and written replies to member correspondence.
  
• Task responsibilities include responsibility for deposit accounts and all account related activity, including but not limited to Abandoned Property, Special Accounts, IRAs, statement accuracy, Image Capture, ATM servicing, mobile Remote Deposit Capture, transactions received by mail and tax reporting. Regular communication with vendors is required.
  
• Ensure that all policies, procedures and security measures are efficient and consistent throughout area of responsibility and meets regulatory/compulsory and Internal Audit requirements.
  
• Initiate, facilitate and implement process improvement initiatives within the department and participate on teams and projects.
  
• Maintain awareness of industry trends, including regulatory changes that affect assigned team(s). Communicates changes and works with management to revise processes to meet those requirements.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate is required
• Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed is preferred. 
• Minimum 1 Year leadership and/or supervisory experience required
• Minimum 1 Year experience in a financial institution experience required
• Minimum 1 Year experience processing new accounts, including IRA and Trust accounts experience preferred

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate is required
• Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed is preferred. 
• Minimum 1 Year leadership and/or supervisory experience required
• Minimum 1 Year experience in a financial institution experience required
• Minimum 1 Year experience processing new accounts, including IRA and Trust accounts experience preferred

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Ensures open communication within the team using all forms of contact and conducts regular meetings to disseminate and acquire input to/from staff.
  
• Measures team and individual performance, acknowledges accomplishments, provides coaching and development and takes appropriate action to hold individuals accountable. Contributes to interviewing and hiring process, as needed.
  
• Monitor team tasks to ensure work is accomplished within expected timeframes while adhering to compliance requirements, quality of work expectations and established goals.
  
• Ensure prompt resolution of member issues and written replies to member correspondence.
  
• Task responsibilities include responsibility for deposit accounts and all account related activity, including but not limited to Abandoned Property, Special Accounts, IRAs, statement accuracy, Image Capture, ATM servicing, mobile Remote Deposit Capture, transactions received by mail and tax reporting. Regular communication with vendors is required.
  
• Ensure that all policies, procedures and security measures are efficient and consistent throughout area of responsibility and meets regulatory/compulsory and Internal Audit requirements.
  
• Initiate, facilitate and implement process improvement initiatives within the department and participate on teams and projects.
  
• Maintain awareness of industry trends, including regulatory changes that affect assigned team(s). Communicates changes and works with management to revise processes to meet those requirements.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Executive Administrative Assistant. Primary Function: Provide comprehensive, high-level administrative support to the Chief Financial Officer (CFO) and Chief Strategy Officer (CSO), ensuring their effectiveness and efficiency in their roles. Manage schedules, correspondence, and coordination of meetings and travel arrangements. Handle highly sensitive financial and strategic information with confidentiality, prioritizing tasks, and facilitating communication both internally and externally. Responsible for streamlining processes, anticipating needs, and proactively address issues to ensure operations run efficiently and executives' priorities are met.

• Provide direct support to the Chief Financial Officer and Chief Strategy Officer, anticipating needs and proactively handling logistical and administrative tasks. This role further supports their teams as needed.
• Manage complex calendars by scheduling appointments, meetings, and conference calls. Prepare Executives for meetings, ensuring that they are briefed with applicable materials and information required
• Screen and prioritize communications, including emails, phone calls, and mail. Assist with redirecting members, staff, and vendors to the appropriate functional area of responsibility.
• Compile various complex reports and presentations, researching and/or working with various business units to gather information, consolidate, and prepare in final format for approval.
• Act as a liaison between Executives and internal/external stakeholders.
• Attend meetings, occasionally acting as a proxy for the Executives, take minutes, and follow up on action items.
• Maintain confidential files and records with discretion and integrity.
• Organize small and large-scale corporate events.
• Coordinate travel arrangements, including flights, accommodations, and itineraries.
• Provide back-up support to Senior Administrate Assistants and Executive Assistant and appropriate department coverage..
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
• Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed preferred; undergraduate degree cannot substitute for minimum number of years of experience 
• Minimum 7 years experience as an executive assistant or similar role supporting senior executives is required. 
• Office/Secretarial Certification is preferred. 
• Experience in supporting financial processes, project teams, and merger and acquisitions is preferred.

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
• Associate’s Degree or at least 2 years equivalent experience for each undergraduate year not completed preferred; undergraduate degree cannot substitute for minimum number of years of experience 
• Minimum 7 years experience as an executive assistant or similar role supporting senior executives is required. 
• Office/Secretarial Certification is preferred. 
• Experience in supporting financial processes, project teams, and merger and acquisitions is preferred.

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Provide direct support to the Chief Financial Officer and Chief Strategy Officer, anticipating needs and proactively handling logistical and administrative tasks. This role further supports their teams as needed.
• Manage complex calendars by scheduling appointments, meetings, and conference calls. Prepare Executives for meetings, ensuring that they are briefed with applicable materials and information required
• Screen and prioritize communications, including emails, phone calls, and mail. Assist with redirecting members, staff, and vendors to the appropriate functional area of responsibility.
• Compile various complex reports and presentations, researching and/or working with various business units to gather information, consolidate, and prepare in final format for approval.
• Act as a liaison between Executives and internal/external stakeholders.
• Attend meetings, occasionally acting as a proxy for the Executives, take minutes, and follow up on action items.
• Maintain confidential files and records with discretion and integrity.
• Organize small and large-scale corporate events.
• Coordinate travel arrangements, including flights, accommodations, and itineraries.
• Provide back-up support to Senior Administrate Assistants and Executive Assistant and appropriate department coverage..
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

Hudson Valley Credit Union is currently recruiting for the position of Mailroom Clerk. Primary Function: sort and deliver external and internal mail throughout the organization. Ensure all copier and fax machines are operating properly and prepare all outgoing daily courier deliveries.

• Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
  
• Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
  
• Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
  
• Answer General Services’ department phone and directs incoming calls to appropriate personnel.
  
• Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
  
• Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
  
• Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.
  

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
• Valid driver’s license required
• Minimum 1 Year Experience in a customer service environment experience preferred

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
• Valid driver’s license required
• Minimum 1 Year Experience in a customer service environment experience preferred

Click here to view full job description

Why choose HVCU?

HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.

Employee Perks:

• HVCU University & Academy; Professional Development Training
• Student Loan Repayment & Tuition Reimbursement Programs
• Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
• 401(k) with employer match and non-elective employer contribution
• Paid time off (PTO), holidays, and community volunteer time
• Life, Short-Term, and Long-Term Disability Insurance
• Discounted Loan Rates & Fees 

Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.

• Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
  
• Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
  
• Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
  
• Answer General Services’ department phone and directs incoming calls to appropriate personnel.
  
• Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
  
• Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
  
• Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
  
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
  
• Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
  
• Responsible for regular and predictable attendance including punctuality.